Terms of use
Last updated: 29/10/2026
These terms apply to your use of the Gethin Ellis Coaching app and coaching service, provided by Gethin Ellis, trading as Gethin Ellis Coaching (a UK sole trader). By using the app you agree to them. See also our privacy policy.
1. Not medical advice
The programme, nutrition targets, readiness scores, training-load figures and other content in this app are general coaching guidance. They are not medical advice and do not replace a doctor, dietitian or physiotherapist. Speak to your GP before starting or changing an exercise or nutrition programme, especially if you have a health condition, injury, are pregnant, or have a history of disordered eating.
2. Use at your own risk
Exercise carries a risk of injury. You are responsible for training within your own limits, using safe technique and equipment, and stopping if you feel pain, dizziness or unwell. Tell your coach about any health changes. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.
3. Your account
- You must be 18 or over and give accurate information.
- Keep your password private and tell us if you think your account has been accessed by someone else.
- You can request deletion of your account at any time in Settings or by email, and we will carry it out normally within 30 days.
4. Subscriptions, payments and refunds
- Price, billing interval and what is included are agreed with your coach before you start and are shown when you subscribe.
- Payments are taken by Stripe. Subscriptions renew automatically at the agreed interval until you cancel, unless a fixed term was agreed with your coach.
- You can cancel by giving 30 days’ written notice to your coach (message in the app or email). Notice can be given at any time, and coaching and billing continue until the 30 days have ended. No refund is due for any part of the notice period or of a period already paid for, other than as set out below or required by law.
- If you sign up online you may have a 14-day right to cancel. If you ask for coaching to start within that period, you pay a proportionate amount for the service already provided. Nothing in these terms limits your statutory consumer rights.
5. Acceptable use
Do not misuse the app, attempt to access other users’ data, upload unlawful or offensive content, or share your login. We may suspend accounts that break these terms.
Group chats are set up by your coach and are visible to the other members of that group. Do not post abusive, harassing, hateful, sexual or unlawful content, or anyone else’s private information. You can report a message or block a person from the message itself. Reports are reviewed within one working day, and we may remove content and remove people from a group.
6. Your content
You keep ownership of what you upload (logs, photos, videos, messages). You allow us and your coach to use it to deliver the service to you. We will not publish your photos or results without your separate permission.
7. Connecting Garmin
You can choose to connect your Garmin Connect account in Settings so that your planned workouts are sent to your Garmin account and your completed activities are shared with us. This is optional. By connecting you confirm that you are allowed to share this data and that you are not restricted from uploading data to your Garmin Connect account. Your data in Garmin Connect is also governed by Garmin’s own terms and privacy notice. Garmin and its affiliates are not responsible for the app or for the coaching service, and do not endorse them. To the extent the law allows, we are not liable for loss of or errors in data caused by Garmin’s services, and Garmin has no liability to you in connection with our app. You can disconnect at any time in Settings or in your Garmin Connect account settings.
8. Availability
We try to keep the app available and accurate but do not guarantee uninterrupted service. Features may change.
9. Changes and governing law
We may update these terms and will show the date above; continued use after a change means you accept it. These terms are governed by the laws of England and Wales (or Scotland or Northern Ireland if you live there, where local consumer law requires it).